The Business Case for Kindness
Supported by Kit Hey Reader, I'm sitting at a coffee shop in Phoenix––the first ever specialty shop here––reminiscing about the start of this spot. Back in the day, it was about pretentious baristas and great coffee. They were the leading local roaster for years, and knew it. Not only did they know it, but were kind of assholes about it. The comments and reviews were always about the pretentious vibe and the stuck-up staff, but we all dealt with it. They could afford to be assholes. And that...
5 months ago • 2 min read